membership refund

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19 Feb, 2019 10:53 PM

How do I refund an amount back to a member's credit card?

  1. Support Staff 1 Posted by qroth on 20 Feb, 2019 01:57 PM

    qroth's Avatar

    You would need to log into your account to initiate a refund. Go to the "Search" function and look up the transactions for the day of the transaction, click on the transaction ID and then you should be giving an option to refund.

    Then we have guidelines for documenting refunds in Member Assembler in this help file:

    Q Roth
    Harvie Support

  2. qroth closed this discussion on 20 Feb, 2019 01:57 PM.

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