Free Shipping code

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24 Feb, 2017 10:11 PM

So when someone use the code FreeShipping it makes them not have to pay shipping (for our local customers buying Dahlia tubers). But it makes them choose a shipping method (one of the USPS flat rate boxes we have set up). This is counter intuitive, shouldn't it allow them to skip over that...probably not but just thought I would bring it up. As it is a stumbling block.

  1. Support Staff 1 Posted by qroth on 25 Feb, 2017 03:52 PM

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    Yes, it is a bit awkward but right now that is how it works. The code will remove shipping costs but you need to have them there to be removed. I might just recommend amending the note in your shopping cart header to say something like "If you are local and plan to pick up your tubers at the farm please choose a shipping option first and then use the coupon code 'FreeShipping!' to have the shipping costs removed."

    I'll make a note to Mike and see if this is something we might be able to improve on in the future.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 25 Feb, 2017 03:52 PM.

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