locked out on some devices
Hey Q!
Can you help me? Do we need to update a cc#? I am able to login on my PC but not my phone and Justine got locked out on her Mac??
HELP
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You can use Command ⌘ instead of Control ^ on Mac
Support Staff 1 Posted by qroth on 20 Jul, 2019 05:45 PM
Your IP address could get blocked if there were multiple failed attempts to login but I do not show any IP blocks happening for the last couple days. That would only block the IP address for one hour anyway.
What message are you getting?
Q
qroth closed this discussion on 20 Jul, 2019 05:45 PM.