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Janeen Covlin's Avatar

Janeen Covlin

08 Apr, 2019 05:26 PM

Hi,
I'm trying to edit a customers email but it won't let me. says I'm over 1000 people. I'm over 3000 and not had this happen before
please help!
thanks,
Janeen

  1. Support Staff 1 Posted by qroth on 08 Apr, 2019 05:50 PM

    qroth's Avatar

    Hi Janeen:

    The error message is just based on the "default" limit for the account time. You had a limit of 3500 but were up to 3800 so that's why it was blocking you. I upped that limit again to 5000, so you should be good to go for awhile.

    Q

  2. qroth closed this discussion on 08 Apr, 2019 05:50 PM.

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