cancelled accounts

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10 May, 2018 02:08 PM


Just a quick question, if a member needs to cancel their account, can I just disable their account?


  1. 1 Posted by qroth on 10 May, 2018 02:24 PM

    qroth's Avatar

    Yes - disabling will remove them from Member Assembler emails and pickup lists. It also keeps the record around should you need to reference it in the future (or if the member wants to re-sign up for a future season). You can also delete a membership, but that wipes everything out, so disabling is the better option in most cases.

    If you want to document any refunds, here's a help doc that walks through our recommended process:

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 10 May, 2018 02:24 PM.

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