Updating credit card info

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astenson

09 May, 2018 03:07 PM

What is the best way for a member whose credit card info has expired, so their payment fails, to update their credit card info?

Thanks,

Amber

  1. Support Staff 1 Posted by qroth on 09 May, 2018 03:15 PM

    qroth's Avatar

    Hi Amber:

    If they had a failed payment, they will get an email with a link to update their credit card.

    If their card has expired and the customer is being proactive about changing it before a payment is attempted, they can login to their membership (http://www.mnfoodassociation.org/login), click on the Payments tab and there will be a link there for them to "Update credit card details" or something like that, I forget the actual text. They can just click that link to update their card information for future payments.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 09 May, 2018 03:15 PM.

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