or Create a profile

Home → General Questions →

balances off by $ .01

's Avatar

kelly

23 Oct, 2017 10:39 PM

Hi SFC,

I've noticed that with our fall share that members balances keep changing by .01. Sometimes they are .01 more and sometimes they are .01 less than what the share price is listed for. Any insight into why this is happening?

  1. Support Staff 1 Posted by qroth on 24 Oct, 2017 01:50 PM

    qroth's Avatar

    Hi Kelly:

    This was due to a situation with the "earlybird" coupon you used last fall. Looks like it resulted in some rounding issues related to that. We fixed those issues in the your member database and everyone should show proper balances now. Let us know if you see any further problems.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 24 Oct, 2017 01:50 PM.

Comments are currently closed for this discussion. You can start a new one.

  • New Issue

  • Conversation Started

  • The discussion is closed

    No more actions from Small Farm Central or the discussion starter are required.

  • Re-open the discussion

Private Permissions

This discussion is private. Only you and Small Farm Central support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

24 Apr, 2018 08:55 PM How to change automatic emails members are getting on sign up
24 Apr, 2018 05:19 PM Eliminating the Second Pick Up Option
24 Apr, 2018 04:21 PM Setting CSA start dates for rolling sign-ups on the portal
23 Apr, 2018 03:49 PM Customer issue with limited store access
20 Apr, 2018 08:15 PM New setup for a Heron Pond Farm email address

Recent Articles

Checkout Options Explained
Integrating PayPal into Ecommerce
Prorating your Membership Types for Ongoing Sign-up