balances off by $ .01

's Avatar

kelly

23 Oct, 2017 10:39 PM

Hi SFC,

I've noticed that with our fall share that members balances keep changing by .01. Sometimes they are .01 more and sometimes they are .01 less than what the share price is listed for. Any insight into why this is happening?

  1. Support Staff 1 Posted by qroth on 24 Oct, 2017 01:50 PM

    qroth's Avatar

    Hi Kelly:

    This was due to a situation with the "earlybird" coupon you used last fall. Looks like it resulted in some rounding issues related to that. We fixed those issues in the your member database and everyone should show proper balances now. Let us know if you see any further problems.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 24 Oct, 2017 01:50 PM.

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