Credit for the Sell feature?

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csamanager

29 Sep, 2017 04:03 PM

Quick question - Is it possible to issue a customer a credit for ordering on the special order (sell) section? I know I can for Member stuff but not seeing an option for the Sell feature.

Thanks!!

  1. Support Staff 1 Posted by qroth on 29 Sep, 2017 06:44 PM

    qroth's Avatar

    Yes, if you go to - Sell --> Balance --> Settings, you can "enable balance support".

    Normally in e-commerce, transactions exist as individual entities, no ongoing balance of orders is kept. By turning on balance support, it keeps track of an ongoing balance for each member. This allows you to easily see what users have outstanding balances for purchases made and it also allows you to give users credit towards future purchases.

    Once balance support is turned on, if you go to - Sell --> Balance --> Add Balance, you can add credit to a user's account. Next time they login they'll see a credit balance and that amount will be deducted from their next purchase.

    Let me know if you have any further questions.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 29 Sep, 2017 06:44 PM.

  3. Stefanie Jaeger, CSA Manager re-opened this discussion on 29 Sep, 2017 07:22 PM

  4. 2 Posted by Stefanie Jaeger... on 29 Sep, 2017 07:22 PM

    Stefanie Jaeger, CSA Manager's Avatar

    Perfect thank you!

  5. qroth closed this discussion on 30 Sep, 2017 03:25 AM.

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