uploading picts

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sashakanno

20 May, 2013 03:31 PM

Hi-

I'm having a hard time uploading pictures to the gallery. I resized them so they should be small enough. I think I have had this prob before. Id like to upload multiple files at once.

Thanks-
sasha

  1. Support Staff 1 Posted by qroth on 20 May, 2013 03:39 PM

    qroth's Avatar

    Hi Sasha:

    Can you be a little more specific about the problems that you are having?

    If you try uploading only one photo at a time, do you have problems? Or is it only if you try to load multiple photos at once?

    Is it giving you an error or is it just timing out/not doing anything?

    What size were the files originally? How big are they now that you have resized them?

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 20 May, 2013 03:39 PM.

  3. Sasha Kanno re-opened this discussion on 20 May, 2013 03:49 PM

  4. 2 Posted by Sasha Kanno on 20 May, 2013 03:49 PM

    Sasha Kanno's Avatar

    hi-

    It only works if I use the 'basic uploader' and upload 1 picture at a time.

    If I use the multiple uploader I can add then click prepare for upload and then it acts like it worked but when I look in the gallery its not there. Its not giving any error just not uploading or doing anything.

    the original files were huge and now they are 891KB - 2.7MB

  5. Support Staff 3 Posted by qroth on 20 May, 2013 03:57 PM

    qroth's Avatar

    When you click on "prepare to upload", does it ever get to the point of saying it is "ready for upload"? Does it switch over to and let you click on the "Upload" button?

  6. qroth closed this discussion on 20 May, 2013 03:57 PM.

  7. Sasha Kanno re-opened this discussion on 20 May, 2013 04:05 PM

  8. 4 Posted by Sasha Kanno on 20 May, 2013 04:05 PM

    Sasha Kanno's Avatar

    yes to everything. after I click "upload" it automatically goes back to the Manage Photo Gallery. and I scroll through the pages and no new photos apear.

  9. Support Staff 5 Posted by qroth on 20 May, 2013 04:16 PM

    qroth's Avatar

    Sasha:

    I just was able to successfully upload multiple photos to your account using the advanced uploader. I would guess that your issues are probably a browser and/or connection error. If you have a different browser available on your computer, I'd suggest trying that. If you don't have Firefox, I'd recommend downloading it. It's the main browser we use in the SFC offices. You can download it for PC or Mac at www.firefox.com.

    Please let me know if that helps.

    Q Roth
    Farmer Support

  10. qroth closed this discussion on 20 May, 2013 04:16 PM.

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