Missing Name on Drop Sheet

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csamanager

14 Jun, 2017 09:33 PM

I'm missing Jen Carlson from my drop sheet for Trinity Lutheran Church. She's got an every week whole diet share and a flower share. Can you tell me why she isn't on the list?

  1. 1 Posted by Stefanie Jaeger... on 14 Jun, 2017 09:39 PM

    Stefanie Jaeger, CSA Manager's Avatar

    Oh I see why. It's that error in the algorhym because she ordered flowers
    and are on a "a" week, it hid her whole diet share every week. Can this
    please be fixed???

  2. 2 Posted by Stefanie Jaeger... on 14 Jun, 2017 10:17 PM

    Stefanie Jaeger, CSA Manager's Avatar

    We added flowers this week and I specifically send Daniel a message to make
    sir eth report looked correct to make sure this didn't happen and he said
    it was good to go.

    I'm so incredibly frustrated. I just feel like these reports are really
    complicated. Is our CSA super complicated? I can advise our board to have
    less options or make different share options or something but man, I am
    sick of something being wrong every week.

  3. Support Staff 3 Posted by qroth on 15 Jun, 2017 01:53 PM

    qroth's Avatar

    Hi Stefanie:

    I wish you would have followed up with me on this since I created these lists for you. They are complicated and looking back on the chat that you and Daniel had, it appears there was a lack of clarity of what you were asking. It looks like he thought you were just asking about splitting the flower shares into A/B shares.

    Your setup is rather complicated because you have so many share types that you allow people to get in any combination of weekly and bi-weekly. Most farms will only allow you to get weekly add-ons if you are getting the "main" share as a weekly share. Situations where someone is getting only add-ons and one is weekly and one is bi-weekly are not something we see, but you have multiple members in these situations.

    I have reviewed the pickup lists settings and re-did them so they should include all of the proper flower settings. I've reviewed the A week already and everything looks good there. I'll review the B week in a bit, but do have to take care of some other support requests too.

    I did note one new "Whole Diet-EOW" customer who doesn't have an A/B week assigned yet. The member is Kathy and Wayne Chenier. Be sure to assign them a week. Also, noted two other new members - Bonnie Hughes and Patrick Carr that have EOW fruit shares, which you'll want to make sure you assign before the fruit shares start.

    Q

  4. qroth closed this discussion on 15 Jun, 2017 01:53 PM.

  5. Stefanie Jaeger, CSA Manager re-opened this discussion on 15 Jun, 2017 01:55 PM

  6. 4 Posted by Stefanie Jaeger... on 15 Jun, 2017 01:55 PM

    Stefanie Jaeger, CSA Manager's Avatar

    I know, our shares are too complicated and I'm going to let the board of
    directors know that perhaps we should address that next year.

    Ok, I'll be sure to be more clear next time and/or chat with you.

    Thanks for looking into this. I appreciate it.

  7. Support Staff 5 Posted by qroth on 15 Jun, 2017 03:25 PM

    qroth's Avatar

    Ok, I checked both the current A and B pickup lists and everything appears to be showing as it should.

    I also went ahead and created new versions of the A and B lists for when you start doing the Fruit shares as well. They are called "Summer Week A w/ Fruit" and "Summer Week B w/ Fruit". They are identical to the current lists but will include the necessary fruit shares.

    I did have one question. There is a special "Beryl" share that appeared to be showing on the B lists. I left it there on the B weeks. Wasn't sure if that was something you wanted showing on the lists or not.

    Q

  8. qroth closed this discussion on 15 Jun, 2017 03:25 PM.

  9. Stefanie Jaeger, CSA Manager re-opened this discussion on 15 Jun, 2017 03:34 PM

  10. 6 Posted by Stefanie Jaeger... on 15 Jun, 2017 03:34 PM

    Stefanie Jaeger, CSA Manager's Avatar

    HA yes Beryl! So, she wanted an every other week mini veggie (we typically
    only do that every week) because her husband passed away and she just
    wanted a few veggies so I made her an every other week one that should be
    on the B week list

    Thank you for looking into this stuff!

  11. qroth closed this discussion on 15 Jun, 2017 04:28 PM.

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