email name change request

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csa

22 May, 2017 04:03 PM

Hey Guys,
A memeber is request an email change when we change error message comes up and says this is already in the system, did a search in the system can't find it , It is not associated with her account how can we update her.
thanks
Gorman FArm

  1. 1 Posted by qroth on 22 May, 2017 04:26 PM

    qroth's Avatar

    Go to - Administrate --> Users --> Manage Users and search there. My guess is that this was a user that had that email address associated with a membership at some point in the past and it is no longer attached to a membership. If that is the case, you can either delete that old user and make the change to the current user. Or you could add that old user to the membership and remove the current user.

    If you continue to have issues, please let us know and provide the name and email of the user.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 22 May, 2017 04:26 PM.

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