Paypal only at first signup

Amanda DeVries's Avatar

Amanda DeVries

13 Feb, 2017 01:24 PM

Hi there,

We noticed that if someone signups and says they will pay via cheque, but later logs back in and pays via Paypal, they are charged the fee. I see someone brought this up in an earlier discussion:
http://support.smallfarmcentral.com/discussions/questions/34046-paypal-fee

Is this still the answer then? There's no way to charge them the fee if they come back and pay later?

Amanda

  1. Support Staff 1 Posted by qroth on 13 Feb, 2017 02:11 PM

    qroth's Avatar

    Hi Amanda:

    The "online transaction fee" will only be added automatically at initial checkout. If someone checks out as invoice initially and goes back in to make a credit card payment, it won't add the payment at that time. If you know someone has changed their mind and wants to pay by credit card, you could manually add an adjustment before they go to make their payment.

    It is possible to turn off the credit card option on the "make a payment" page (not the initial checkout, just for follow-up payments) unless someone has initially signed up using credit card (and already has the fee). If you want that setting turned on, that's something we would have to do on our end. Let me know if you want that turned on.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 13 Feb, 2017 02:11 PM.

  3. Amanda DeVries re-opened this discussion on 13 Feb, 2017 07:33 PM

  4. 2 Posted by Amanda DeVries on 13 Feb, 2017 07:33 PM

    Amanda DeVries's Avatar

    Thanks!

  5. qroth closed this discussion on 13 Feb, 2017 07:36 PM.

  6. Amanda DeVries re-opened this discussion on 16 Feb, 2017 01:03 PM

  7. 3 Posted by Amanda DeVries on 16 Feb, 2017 01:03 PM

    Amanda DeVries's Avatar

    Hi there,

    So we've switched back to using seasons b/c ultimately we think this will
    be easier for our members to understand.

    However we'd like to change the season order on the following page:
    http://commongroundfarm.csasignup.com/members/season?restart_session=true

    In order for the spring season to appear first. There doesn't seem to be a
    "weighting factor" available to seasons. Can we change this?

    Thanks,
    Amanda

  8. Support Staff 4 Posted by qroth on 16 Feb, 2017 02:19 PM

    qroth's Avatar

    Hi Amanda:

    There isn't any weighting for seasons as usually we don't see farms having more than 2 seasons at a time. By default it shows the newest season (by creation date/time) first, but we do have a setting we can turn on on the backend that flips that around. I've turned that on so now the oldest season is showing first. If in the future this needs to be changed, you'll need to have us turn that off.

    Q Roth
    Farmer Support

  9. qroth closed this discussion on 16 Feb, 2017 02:19 PM.

  10. Amanda DeVries re-opened this discussion on 16 Feb, 2017 02:21 PM

  11. 5 Posted by Amanda DeVries on 16 Feb, 2017 02:21 PM

    Amanda DeVries's Avatar

    That's perfect, thanks. I figured that was where the ordering was coming
    from!

    Amanda

  12. qroth closed this discussion on 16 Feb, 2017 02:27 PM.

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