not getting order emails

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eatreal

29 Nov, 2013 07:24 PM

Dear SFC team,

Out of the blue, I'm not getting peoples order emails in my inbox any more...What's wrong?

Thanks,

Janeen

  1. 1 Posted by qroth on 29 Nov, 2013 09:07 PM

    qroth's Avatar

    HI Janeen:

    What is the last order that you show coming into your email?

    Have you checked your spam folder? Also, do you have the tabs enabled in your Google mail? If you do have the tabs enabled, make sure the orders aren't getting sent into one of those tabs.

    If its not in spam or one of those tabs, let us know and we can dig a bit deeper. In the meantime, just keep a close eye on your orders by logging in and viewing your orders.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 29 Nov, 2013 09:07 PM.

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