Merging Members

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jelmers

21 Jun, 2019 12:28 PM

Is there a way to merge memberships? I have a situation where the wife signed up in 2018 and the husband signed up in 2019 so we have two accounts for them. I would like to merge them.
Thanks for your help.
Jill

  1. Support Staff 1 Posted by qroth on 21 Jun, 2019 03:35 PM

    qroth's Avatar

    Hi Jill:

    There is not a simple way to merge.

    Usually what we would recommend you do is just copy the details from the new membership down (member types, pickup, payment info) and then delete the new membership.

    Then you can go to the old membership and add them to the new season, re-logging the payment against their order, adding the new user, etc.

    Q

  2. qroth closed this discussion on 21 Jun, 2019 03:35 PM.

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