Member : Marge Inden

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susan

08 Mar, 2019 04:55 PM

I need to delete the credit due to Marge in the amount of $183.00 I can't figure out how to do it on my end. please advise. thanks
susan

  1. Support Staff 1 Posted by qroth on 08 Mar, 2019 05:41 PM

    qroth's Avatar

    Hi Susan:

    Looking at her payment history it looks like you have two checks for $379 logged last year against an invoice that was $575, so I guess the question is - did she overpay or does the invoice need to be increased?

    Q

  2. qroth closed this discussion on 08 Mar, 2019 05:41 PM.

  3. Susan Noyce re-opened this discussion on 08 Mar, 2019 05:51 PM

  4. 2 Posted by Susan Noyce on 08 Mar, 2019 05:51 PM

    Susan Noyce's Avatar

    thanks q,
    she overpaid and i refunded her in cash onsite. can you make the
    adjustment on your end?
    s

  5. Support Staff 3 Posted by qroth on 08 Mar, 2019 06:28 PM

    qroth's Avatar

    Ok, I edited one of those payments to be $196. She now has a $0 balance.

  6. qroth closed this discussion on 08 Mar, 2019 06:28 PM.

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