gmail issues

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jubileefarm

12 Feb, 2019 12:57 AM

Hi there,

Might you have any insight as to why emails are being suddenly being blocked by gmail and subsequently not reaching our members with gmail email addresses?

  1. Support Staff 1 Posted by qroth on 12 Feb, 2019 02:50 PM

    qroth's Avatar

    You should go to - Connect --> Mailing List --> SES Mail and complete the Amazon SES verification process for whatever user accounts you use to send emails through the SFC system. This is a verification process that provides certification that SFC has your permission to be sending emails on your behalf.

    Not having this certification could be the reason you are having these deliverability issues.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 12 Feb, 2019 02:50 PM.

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