Mail Chimp Rejecting Emails

Mike Finger's Avatar

Mike Finger

04 Jun, 2018 01:03 PM

Hi: I received this message from MA today: "The sync 'Spring Letter #2 (2015 members)' was run syncing to MailChimp list, 'Cedarville Farm Fresh News'. This sync will run weekly until 6/13/2018. Login to your Small Farm Central and edit the sync to extend this date.

List 'Cedarville Farm Fresh News' updated: Total 255. Successful: 0. Errors 255.

The following emails were rejected by MailChimp and were not synched:" Following this message was a huge list of names, including many current, active members. This is a member newsletter we are trying to send, so this is a bit concerning. Thanks for your thoughts.
Mike / Cedarville farm

  1. Support Staff 1 Posted by qroth on 04 Jun, 2018 01:51 PM

    qroth's Avatar

    Hi Mike:

    Can you go to - Connect --> Mailchimp Sync --> Manage Syncs and click the "sync now" button for that sync and try it again. Those syncs only run every half-hour or hour now, so it may take some time to get the results but I'm hoping this was just a temporary connection issue with Mailchimp.

    If you get the rejections again, can you forward that whole email over so I can see the emails and the other information on the rejections.

    Q

  2. qroth closed this discussion on 04 Jun, 2018 01:51 PM.

  3. Kim Finger re-opened this discussion on 04 Jun, 2018 02:18 PM

  4. 2 Posted by Kim Finger on 04 Jun, 2018 02:18 PM

    Kim Finger's Avatar

    Thanks, Q. Will do.

    Mike

  5. qroth closed this discussion on 04 Jun, 2018 03:35 PM.

  6. Kim Finger re-opened this discussion on 05 Jun, 2018 02:36 PM

  7. 3 Posted by Kim Finger on 05 Jun, 2018 02:36 PM

    Kim Finger's Avatar

    Hi, Q:

    We corresponded yesterday about rejected emails from Mail Chimp. I “synched now” one of my lists (News from the Farm ’18) right after we spoke and about 40 min later received this reply from SFC:

    "The sync 'News from the Farm '18' was run syncing to MailChimp list, 'News from Cedarville Farm'. This sync will run weekly until 8/31/2018. Login to your Small Farm Central and edit the sync to extend this date.
    List 'News from Cedarville Farm' updated: Total 154. Successful: 154. Errors 0."

    All’s good, right?

    Then, this morning I found the synch message from SFC below. Am I reading this correctly, or does this suggest the emails listed will not receive emails from us via the MA / Mailchimp synch? What’s odd, is that despite their name being present on this list, I know that at least 1 person did receive the email we sent last week using this list. Most of the rejected emails below are current members, but several are of folks who aren’t registered for any shares this year.

    Thanks for your help.

    Mike
    Cedarville Farm
    360-595-7663

    > Begin forwarded message:
    >
    > From: Small Farm Central <[email blocked]>
    > Subject: Mailchimp Sync Results for Spring Letter (2012 Members)
    > Date: June 5, 2018 at 1:10:23 AM PDT
    > To: Mike <[email blocked]>
    >
    > The sync 'Spring Letter (2012 Members)' was run syncing to MailChimp list, 'Cedarville Fresh 2018'. This sync will run weekly until 6/13/2018. Login to your Small Farm Central and edit the sync to extend this date.
    >
    > List 'Cedarville Fresh 2018' updated: Total 268. Successful: 0. Errors 268.
    >
    > The following emails were rejected by MailChimp and were not synched:
    >
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    > Let us know if you have any questions!
    >
    > --The friendly Small Farm Central team
    >

  8. Support Staff 4 Posted by qroth on 06 Jun, 2018 03:03 PM

    qroth's Avatar

    Since all emails were rejected I wonder if everything is ok with your Mailchimp account. Have you tried logging into the Mailchimp account to make sure everything is good there?

  9. qroth closed this discussion on 06 Jun, 2018 03:03 PM.

  10. Kim Finger re-opened this discussion on 07 Jun, 2018 12:40 PM

  11. 5 Posted by Kim Finger on 07 Jun, 2018 12:40 PM

    Kim Finger's Avatar

    Q:

    This may be my blunder… We’ve been using the free account w/ MailChimp and they’ve sent notices that we’ve exceeded our list maximum. I’ve deleted a bunch of lists, but perhaps not enough. I’ll check. Thanks as always for your prompt and excellent service.

    Mike
    Cedarville Farm

  12. qroth closed this discussion on 07 Jun, 2018 01:01 PM.

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