Can't upload a .jpg

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csa

30 Apr, 2018 06:51 PM

Been using sfc for sev years--need to send our member email for our first week of the CSA but MA won't let me upload a .jpg (600x400px).

What's up? Pls advise!!

Also, what happened to Chat support? I never see it available.
Marjorie

  1. Support Staff 1 Posted by qroth on 30 Apr, 2018 06:54 PM

    qroth's Avatar

    Hi Marjorie:

    Can you forward the image you are trying to upload? There shouldn't be any reason why you can't upload a jpg of that size.

    We've been in transition. Daniel left us a couple months back and we've hired a replacement but we've just been operating at a lower capacity for support. I try to be on a couple hours a day, but it has unfortunately been something we've cut back on a bit for the time being.

    Q

  2. qroth closed this discussion on 30 Apr, 2018 06:54 PM.

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