Refund issue

's Avatar

csamgr

28 Apr, 2018 10:29 PM

A customer wanted to discontinue their egg share so I did as my resources (provided by a previous employee) which is as follows:
Proration/Other Refund Issued That Needs To Reflect In SFC Go to Small Farm Central
Find the members name
Go to “Balance”
Go to “member invoices”. Issue an adjustment discount of the amount to be refunded. Then issue an adjustment charge to indicate that refunded them through authorize. Make description say “Refunded through Authorize 1/17 AK”

I then went into the customers Type tab and edited the egg share type to no selection. But I got a message that it adjusted the invoice. How can I fix this. I have already issued a refund for the correct amount in authorize.net

  1. Support Staff 1 Posted by qroth on 30 Apr, 2018 05:19 PM

    qroth's Avatar

    Ok, if you removed the share completely, than that would automatically adjust the invoice. So you should be able to go in and remove the manual adjustment you previously added.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 30 Apr, 2018 05:19 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac