payment request email using member first name

seth kroeck's Avatar

seth kroeck

02 Dec, 2017 08:44 PM


I'd like to send my invoiced members a reminder that they need to make a payment. The current payment request template only allows "primary-member-name" which puts both first and last name to begin the email. Is there an option of using a members first name only? Looking back in discussions it appears this option is available for the email function:
Using %%user-firstname%% doesn't appear to work for the payment request template. Any options here?

Many thanks,


  1. 1 Posted by daniel on 04 Dec, 2017 05:49 PM

    daniel's Avatar

    Hi there Rebecca,

    Sorry but at this time the %%user-firstname%% variable does not work on the payment request tool.There isn't a work around available at this time but I will let Mike know and we can add it to the development list.


    Farmer Support

  2. daniel closed this discussion on 04 Dec, 2017 05:49 PM.

  3. daniel re-opened this discussion on 04 Dec, 2017 06:00 PM

  4. 2 Posted by daniel on 04 Dec, 2017 06:00 PM

    daniel's Avatar

    Hi Seth,

    Sorry I mis-addressed this reply -- I was looking at the previous support request.



  5. 3 Posted by seth kroeck on 05 Dec, 2017 02:45 AM

    seth kroeck's Avatar

    Thanks Daniel.

    Seth Kroeck
    Crystal Spring Farm
    277 Pleasant HIll Road
    Brunswick, Maine, 04011
    [email blocked]

  6. 4 Posted by Mike on 05 Dec, 2017 01:48 PM

    Mike's Avatar

    I will add that to the development list for sure.


  7. Mike closed this discussion on 05 Dec, 2017 01:48 PM.

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