Disabling a customer account

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strawberryhf

12 Sep, 2017 11:39 AM

Hello,
When we disable a customer's account, does that make sure that they will not receive any more emails at all through the Small Farm system? Or do we need to delete the account to assure that?
Thanks.

  1. Support Staff 1 Posted by qroth on 12 Sep, 2017 01:22 PM

    qroth's Avatar

    Hello!

    Disabling would work if you only send out emails through the Member Assembler mailing tool picking member types/pickups. But if you use the Regular Mailing List tool that uses the user groups, you'll want to take an extra step to ensure they aren't sent emails.

    You'll want to go to their user profile. You can either do this by going to - Administrate --> Users --> Manage Users or clicking the "view and edit user information" button under the USERS tab in the membership.

    Once in the user profile, click the "unsubscribe from all mailings" checkbox and submit your changes. With that checkbox selected, they won't receive any emails.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 12 Sep, 2017 01:22 PM.

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