Email Signature

Ryan's Avatar

Ryan

31 Aug, 2017 02:16 PM

I sent out a receipt today and noticed the signature at the bottom was the person who had worked my position before me. I know I have changed it on other replies but I am having trouble finding it again. Can someone point me in the right direction please?

  1. Support Staff 1 Posted by daniel on 31 Aug, 2017 03:49 PM

    daniel's Avatar

    Hi Ryan,

    What farm account are you inquiring about? I see your domain is @rocklandsfarm.org but we don't have an active account under that farm name.

    Thanks,

    Daniel

  2. daniel closed this discussion on 31 Aug, 2017 03:49 PM.

  3. Skip Hayhurst re-opened this discussion on 31 Aug, 2017 03:54 PM

  4. 2 Posted by Skip Hayhurst on 31 Aug, 2017 03:54 PM

    Skip Hayhurst's Avatar

    Thats odd because I use the site every day. the amount email is [email blocked] <mailto:[email blocked]>. I notice that when you typed it out, you added an S after rockland. Could that be why you can’t find the account?

    Ryan Hayhurst
    Rockland Farm Alliance
    [email blocked]
    Phone (845) 634-3167
    Office Hours: Mon & Thurs 9 am - 5 pm

  5. Support Staff 3 Posted by daniel on 31 Aug, 2017 04:32 PM

    daniel's Avatar

    Okay, I was able to find it via the [email blocked] email address. It's under Cropsey Community Farm in our system.

    How exactly did you send the receipt out through the system?

    Thanks,

    Daniel
    Farmer Support

  6. daniel closed this discussion on 31 Aug, 2017 04:32 PM.

  7. Skip Hayhurst re-opened this discussion on 31 Aug, 2017 04:39 PM

  8. 4 Posted by Skip Hayhurst on 31 Aug, 2017 04:39 PM

    Skip Hayhurst's Avatar

    A member paid off their remaining balance. I went to their account, Add Payment to Membership, entered payment info, checked Send Confirmation via Email, and submit. When the email was sent it said Thank you from the person who previously did my job. I am trying to change that signature when sending confirmation or other messages from SFC.

    Ryan Hayhurst
    Rockland Farm Alliance
    [email blocked]
    Phone (845) 634-3167
    Office Hours: Mon & Thurs 9 am - 5 pm

  9. Support Staff 5 Posted by daniel on 31 Aug, 2017 07:35 PM

    daniel's Avatar

    Hi there Ryan,

    To edit this email, go to Member Assembler-->Accounting-->Add Payment-->Advanced Options (at the bottom). You can only edit this email when adding a payment but if you'd like to edit it now, I'd recommend that you create a false membership and assign a payment to it using this tool. Be sure to click on "Save text below as the new default template for confirmations".

    Let me know if you have any further questions.

    Best,

    Daniel

  10. daniel closed this discussion on 31 Aug, 2017 07:35 PM.

  11. Skip Hayhurst re-opened this discussion on 31 Aug, 2017 07:36 PM

  12. 6 Posted by Skip Hayhurst on 31 Aug, 2017 07:36 PM

    Skip Hayhurst's Avatar

    thank you

    Ryan Hayhurst
    Rockland Farm Alliance
    [email blocked]
    Phone (845) 634-3167
    Office Hours: Mon & Thurs 9 am - 5 pm

  13. daniel closed this discussion on 31 Aug, 2017 07:49 PM.

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