Louise Keckler's Avatar

Louise Keckler

19 May, 2017 08:01 PM

Why does the little chart on the first page that comes up say 107 members, but I know that there is only 91 members. Will I be locked down when that first number reaches a certain amount? I just deleted a membership, but the number on the first page did not change. Why? Louise

  1. 1 Posted by qroth on 19 May, 2017 08:22 PM

    qroth's Avatar

    Hi Louise:

    That number on the front page will count disabled members. You currently have 106 members in your 2017 season but only 88 are actually active. In terms of billing, it only looks at active memberships, so you would only be locked out/need to upgrade if you exceed 110 members (You are in a 100 member plan with a 10% allowed overage).

    Why do you have so many disabled memberships? If these are members who don't want to be part of the 2017 season, you could go into their membership, go under the Types tab and remove them from all types for the 2017 season instead of disabling them.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 19 May, 2017 08:22 PM.

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