paypal error

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31 Mar, 2017 05:48 PM

My members are telling me that the paypal button is erring out. It has worked for years. Can you give me any insights?

  1. Support Staff 1 Posted by qroth on 31 Mar, 2017 06:01 PM

    qroth's Avatar

    Hello:

    Go to - Member Assembler --> Configure --> Checkout. It looks like the field "Paypal API Username" field is incorrect. Right now that appears as your email address but it should actually be a modified version of your email address, something like "info_api1.twobearfarm.com"

    To confirm what that should actually be, you'll need to log into your Paypal account and follow the steps in this helpfile - http://support.smallfarmcentral.com/kb/member-assembler/integrating...

    Probably what happened here is your browser auto-filled this field in when you were making a change on this page. We've seen this specifically with Safari; other browsers have not had this issue that we've observed.

    But make that change and that should correct the issue.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 31 Mar, 2017 06:01 PM.

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