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09 Mar, 2016 01:10 PM

I have a customer that signs in but she is only getting shown only 2015 options for some reason.
I have not heard this before from customers.
Please get back to me ASAP.
Thank you,
Chris Cubberly
Attached is a screen shot customer has sent me.

  1. 1 Posted by qroth on 09 Mar, 2016 01:52 PM

    qroth's Avatar

    Hi Chris:

    It is possible to have different seasons available for "update" than you do for "sign up". So even though you've changed your public signup to 2016, your updates are still set for 2015.

    To change this go to - Member Assembler --> Members --> Membership Updates. Click on the Page Settings tab and you'll see the Updating Season option. Change that over to 2016 and save. That should take you back to the Update Types tab where you'll want to make sure the types that you want to have available are selected.

    Any questions, please let us know.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 09 Mar, 2016 01:52 PM.

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