Removing an email from the list

Stephanie Bartel's Avatar

Stephanie Bartel

07 Jan, 2016 06:31 PM

Hello! If I disable a member, will that remove their email from the list?

  1. 1 Posted by Hannah Ridge on 07 Jan, 2016 06:38 PM

    Hannah Ridge's Avatar

    Hi, Stephanie. There is a distinction between a member and a user. A user is basically an email contact, and memberships must be attached to one or more users. Disabling the membership will not affect the user's subscription to the mailing lists (unless you are using the Member Assembler side of the mailing list tool).

    It sounds like you don't want the user to be unsubscribed, but if you need to unsubscribe a user, go to the member's dashbaord, go to the Users tab and click "View/Edit User Information." Below the user's Account Info you will see a list of the different User Groups you have made, with a check next to each group the user is subscribed to. You can uncheck any of the boxes and save changes to manually unsubscribe them.

    Hope this is helpful. Let us know if you need anything else.

    Hannah
    Farmer Support

  2. Hannah Ridge closed this discussion on 07 Jan, 2016 06:38 PM.

  3. Old Plank Farm re-opened this discussion on 07 Jan, 2016 06:40 PM

  4. 2 Posted by Old Plank Farm on 07 Jan, 2016 06:40 PM

    Old Plank Farm's Avatar

    Ah, I see now, thank you very much!

    Old Plank Farm
    W6028 County Road C
    Plymouth, WI 53073
    www.oldplankfarm.com
    920-917-8207

  5. Hannah Ridge closed this discussion on 08 Jan, 2016 02:21 PM.

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