Sign up issues

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farm

09 Oct, 2015 05:34 PM

Hi there,

I just got a message from a member "I tried to sign up for the Winter share, but when I sign in, it simply says that I'm already enrolled in the Summer CSA and doesn't offer me the Winter sign up. When I sign up as a new member, it says that my email address is already being used."

Not sure how to fix this?

Thanks!!

  1. 1 Posted by Elisabeth on 09 Oct, 2015 05:43 PM

    Elisabeth's Avatar

    Hey- I think I fixed it. I didn't realize I needed to create a new "Season"

  2. Support Staff 2 Posted by Mike on 09 Oct, 2015 06:14 PM

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    Hi Elisabeth,

    OK, that's great. I would definitely have a peek at these documents, though to make sure you've got all your I's dotted and T's crossed:

    http://support.smallfarmcentral.com/kb/member-assembler/creating-se...

    http://support.smallfarmcentral.com/kb/member-assembler/transitioni...

    Please let us know if we can help. Moving from one season to the next is a key step in using Member Assembler but it can be confusing to get it all in place.

    Thanks and good luck with signups!
    Mike

  3. Mike closed this discussion on 09 Oct, 2015 06:14 PM.

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