inventory inconsistency

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sahby6

30 Jun, 2015 11:12 PM

Hi! I had my initial Egg inventory at 30 dozen. I see orders for 13 dozen were placed throughout the day. However the inventory is still showing 21. Wondering about the inconsistency...?

  1. Support Staff 1 Posted by qroth on 01 Jul, 2015 01:51 PM

    qroth's Avatar

    Did you adjust the inventory at any time during the day? What will happen is if someone puts an item in their cart, it will be removed from inventory. If they don't check out, their cart will timeout and the item will be added back to the inventory.

    I'm wondering if you had set the inventory initially to 30 then did a little testing of your store to check things out, then came back and reset the inventory to 30, when your test orders timed out, the items would have been added back to the inventory making your overall inventory more than 30.

    Did you do anything like that?

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 01 Jul, 2015 01:51 PM.

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