Can't delete hold

Kate Ramoth's Avatar

Kate Ramoth

09 Jun, 2015 11:10 AM

Hi. I accidentally assigned a hold to one member, when I meant to give it to another. Now I can't undo it as the hold is already in place for this week. Can you override this from your end?

the member's name is Chad Bender. I need to Un Hold him for today's pickup...

thank you!

Kate Ramoth

  1. Support Staff 1 Posted by qroth on 09 Jun, 2015 01:06 PM

    qroth's Avatar

    Hi Kate:

    Here's how you can take someone off hold once they actively on hold.

    Go to their membership dashboard. On that main page, there will be a button under ACTIONS that says "Take Membership Off Hold". Simply click that button and you're good to go.

    Any problem, let us know.

    Q Roth
    Farmer Support

  2. qroth closed this discussion on 09 Jun, 2015 01:06 PM.

  3. Vollmecke Orchards CSA re-opened this discussion on 09 Jun, 2015 02:50 PM

  4. 2 Posted by Vollmecke Orcha... on 09 Jun, 2015 02:50 PM

    Vollmecke Orchards CSA's Avatar

    duh...Thanks! How come I never noticed that button???

    thanks again.
    Kate

  5. qroth closed this discussion on 09 Jun, 2015 02:53 PM.

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