merging people

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lizmarshall

09 May, 2015 04:30 PM

Hi there
If a user signs up under a new email, is there a way to merge their data into one entry?

Also, how do I export the list of members who haven't renewed this year? We would like to call them.

Thanks!
Liz

  1. 1 Posted by Hannah Ridge on 09 May, 2015 04:39 PM

    Hannah Ridge's Avatar

    Hi, Liz. There isn't a way to smoothly merge two users, as the control panel thinks that two different emails are two different users/people. The first thing would be to add the correct user to the membership. Depending on what sort of data is on the wrong user's account, you would remove the wrong user from the membership and maybe delete that user. If you give me more specifics about which accounts you're talking about--and which farm this is (your email isn't coming up in our database, so I'm not sure which farm you're with).

    When you use the renewal tool (MA> Members> Renewals), it generates a user group. You can then export this user group under Administrate> Export, exporting users by group.

    Hope this helps. Please let me know if you need further assistance!

    Hannah
    Farmer Support

  2. Hannah Ridge closed this discussion on 09 May, 2015 04:39 PM.

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